 |
Categories |
 |
|
|
Quick Find |
|
|
|
Information |
|
|
|
Quality Sterling International
Frequently Asked Questions |
|
|
|
- What is your minimum order?
- What discounts do you offer?
- Can I buy for Personal Use
- Do you have a printed catalog?
- Do you ship COD?
- Do you have a low price guarantee?
- What is Sterling Silver?
- How do I care for my jewelry?
- What does substitute mean?
- Why don't I ever get an E-Mail from your company?
- Do you manufacture jewelry?
- Why Do I need a resale tax number and what if I am not in the US?
- Why Can't I see the Prices?
- How are you handling all the changes in the Silver Price?
- What else should I know about International Shipments?
- What is per gram pricing and what items are sold per gram?
- What are Special Orders?
- How do I know when something is back in stock?
- Do you offer terms such as net 30 ?
- What is your minimum order?
Due to many requests our minimum order has gone back to $50.00 for wholesale customers. We would appreciate you trying to keep your orders up at the $100 or higher level. Due to the volitile silver market we make very little and can lose on small $50 orders. We appreciate your help in keeping your orders up so we may keep our prices low for all.
Top
- What discounts do you offer?
PLEASE READ COMPLETELY
We offer 5% off our already low price on orders over $250.00 and 10% on orders over $1200.00 on all products priced by piece. These discounts do not apply to products priced by the gram(such as chain and charms)or items marked "ND". For per gram items discounts if any will be done on a case to case basis depending on the customers order history,volume and current market price. Discounts do not apply to items on special,assortments,supplies,block letters or findings. If you are a large volume buyer(orders over $2500.00)please call or email for discounts. (This does not include special promotions).(Due to the current volatile market this is subject to change without notice)
Top
- Can I buy for Personal Use
We can not sell to the general public wholesale. However, if you create an account and select Retail(Consumer), we will activate one of our customers retail affiliate sites for you,within 24 hrs with retail pricing. This way you to make your purchase without minimum order requirements. We can even let you know if someone in your area carrys our product line.
Top
- Do you have a printed catalog?
We do not have a print catalog.
Our Web catalog is easier to keep up to date than a printed catalog. We add many new items and update the site daily. You cannot do that with a printed catalog. We try to ensure that the items ordered are instock. With a printed catalog, items ordered could be out of stock, therefore people ordering from a catalog get discouraged because only half their order came in.
You may print any of the pages of this web site on your own computer's printer.
But remember, we change the web site's pages on a daily basis.
Top
- Do you ship COD?
We ship COD however only by UPS and in the lower 48 states. We only accept cashiers check or money orders only for COD shipments made payable to QSI. We do not ship COD to first time customers without a credit card to cover shipping cost. Buyer will be responsible for all shipping fees we paid for refused or returned COD packages. We also reserve the right to charge a 15% restocking fee for all returned COD packages
Top
- Do you have a low price guarantee?
We will do our best to meet or beat any price on the same product (weight and style) offered by anyone with a business in the United States if it is a product we carry or can get. Minimum order requirements from the competitor to get that adverstised price also required. Remember some companies will advertise a lower price on items out of stock which with the current silver market may have to be raised when restocked. We can only match pricing on in stock items from other companies that are not on special. If not sure just ask us!! WE WANT YOUR BUSINESS!!
Top
- What is Sterling Silver?
Sterling Silver is 92.5% Silver and 7.5% of another alloy,usually copper, to make it into jewelry. Silver itself is too soft to make into jewelry so it must be combined with another alloy.
Top
- How do I care for my jewelry?
Sterling Silver is a very easy to care for metal if you keep up on it. We always recommend using just a polishing cloth made for sterling silver . It has a dry chemical inside of the cloth to remove any oxidation or tarnish that gets on the jewelry. We never recommend using liquid cleaners unless the item is extremely tarnished. If you have to use a liquid cleaner do not leave in cleaner for more than a few seconds. We recommend rinsing with distilled water after a liquid cleaner is used. Always use a professional polishing cloth afterwards to put a polish, or protective coating back on the jewelry, otherwise it will just yellow and tarish within a matter of days. If not wearing or displaying items, always store in zip-lock plastic baggies.
Top
- What does substitute mean?
When choosing specific rings in a specific size, we may be out of that certain size, so therefore we will substitute that size you chose for the next closest size we have. We do not substitute any ring style for another unless the customer requests so. We only do this for rings. We do not substitute size on chain if we are out of that length that is ordered, unless the customer requests different length is okay.
Top
- Why don't I ever get an E-Mail from your company?
With all the new SPAM filters out there, unless we are in your e-mail list our e-mails get booted before they even reach you. Unfortunately we have no control over your e-mail filters, and some companies like AOL, EarthLink,MSN may automatically reject e-mails before you get to say yes or no. We all get penalized because of the real Spammers out there. So please add us to your address book Sales@Qsiwholesale.com
Top
- Do you manufacture jewelry?
We have a special working relationship with a couple of manufacturing facilities. Some of our products would be available to you at a lesser cost in bulk with 100 piece minimums per style. If there are products that we do not carry that you wish us to manufacture we do this on a case by case basis. We are unable to manufacture small order requests.
Top
- Why Do I need a resale tax number and what if I am not in the US?
Wholesale companies require a sales tax resale certificate. Virtually all legitimate wholesale companies will ask for a copy of your resale certificate before they will sell to you at wholesale prices. Wholesale companies do not collect sales tax. It is up to the reseller to add and collect the tax for their state. Alabama customers need to fax a hard copy of thier resale tax number. For International customers or customers from states without sales tax , we accept your sellers permit,business license,ABN(Australia),importers license etc.
Top
- Why Can't I see the Prices?
You must be logged in to see the prices. If you are a new customer you must register and then we will verify your information and turn on the wholesale prices for you usually within 12 hours on business days. Prices will still show $0 until we confirm your information.
Top
- How are you handling all the changes in the Silver Price?
We keep pricing up to date on our site the majority of the time. However with the current volatile silver market at times manufacturers prices are changing to quickly for us to respond so prices can be subject to change without notice. Obviously items sold (per gram) by weight can vary slightly since each items weight can vary. We have absorbed and continue to absorb as much of the increases as we can. We will do our best to adjust prices as they change up or down. As always if you find it for less let us know! Also affecting pricing is how strong the dollar is versus the currency from the country of manufacture.
Top
- What else should I know about International Shipments?
If you are ordering from somewhere outside the United States most likely you will have duties or broker fees. These are the responsibility of the buyer. Make sure to find out what is required in your country. The ship to address must match the credit card used. We also must have proof of business. Verification for new international accounts could take longer.
Top
- What is per gram pricing and what items are sold per gram?
Per gram pricing is when items are sold by weight at the current per gram price. Example weight is 3 grams and if the per gram cost is .60 then multiply weight times cost and it would be $1.80 for that item. Per gram pricing generally assures you the lowest price available on those items.
All of our chain, charms and most bangles are sold by gram. Prices shown are very close approximates. They can vary slightly as weights can change from shipment to shipment. We do our best to keep them updated.
Top
- What are Special Orders?
SPECIAL ORDERS: Special orders are of a specific piece or pieces of jewelry that we normally carry, but in a higher quantity than we normally stock. If you are ordering a specific amount, say 100 pieces or more for a special event and that event cancels or you just decide that it is not what you want after all, you have 24 hrs after placing the order to cancel. If the order is not cancelled in that time, you are obligated without refunds to take all merchandise special ordered.
SPECIAL MANUFACTURING: If there is an item that you would like manufactured and you send us the sample to have it made, there is a 50% non-refundable deposit required on all special orders manufactured.
Top
- How do I know when something is back in stock?
Many times when and item is out of stock you will see a box that says Out of Stock click on photo for updates. Click on the picture of the product then click on email me when restocked. You will then automatically receive an email when we update inventory.
Top
- Do you offer terms such as net 30 ?
No. In order to keep our prices low and our overhead down we do not offer credit.
Top
|
|
|
|
| 0 items |
|
|
|
|
Sign in |
|
|
|
Articles |
|
|
|
Bestsellers |
|
|
|
Newsletter |
|
|
|
